34.7 million guests booked with TUI in the 2025
- 12/16/2025
- 16 Day
Travel continues to be in high demand:
34.7 million guests (+5 per cent) booked with TUI in the 2025 financial year.
The TUI Group delivered a strong operating result in
the 2025 financial year: the international tourism group achieved the best
underlying EBIT in the company's history at EUR 1.46 billion. This represents
an increase of 12.6 percent over the previous year. This exceeds the forecast
already raised in August 2025 (+9 to 11 percent). Group revenue rose by 4.4
percent to EUR 24.2 billion (previous year: EUR 23.2 billion).
Sebastian Ebel, CEO of TUI Group: "2025 was a
successful year for TUI. In a highly competitive market environment, we
achieved the best result in the company's history and exceeded the EBIT
forecast for the full year 2025. The TUI ecosystem with strong proprietary
brands such as RIU, Robinson, TUI Blue, and TUI Cruises, and growing global
distribution through our well-known tour operators are our strengths.
We benefited from record results in the Holiday
Experiences segment with our TUI hotel brands, the TUI cruise companies, and
our experience provider TUI Musement. The Markets + Airline segment was
characterised by investments in the global expansion of the curated marketplace
and the associated transformation. This laid the foundation for future volume
and earnings growth in this segment as well.
Our goal is clear: we want to grow globally with our
own differentiated products and thus become independent of the challenging
European market environment. All segments will become even more profitable and
efficient in the future. Booking flights, transfers, hotels, cruises or
excursions: only TUI offers a travel experience from a single source – this
underlines our unique position in the global tourism market.
Artificial intelligence is a great opportunity for
TUI. We are making our content AI-visible and AI-bookable – for example,
through partnerships such as Mindtrip. Customers such as travel agencies can
already use AI to plan complex round trips and transfer customers directly to a
booking via a TUI button. At the same time, we are focusing on stationary
travel sales. Travel agencies often book very high-quality trips for customers
at a very early stage. Qualified advice and the experience of travel experts
are valuable for guests and for us. We offer a travel experience that only TUI
can provide.”
Mathias Kiep, Chief Financial Officer of TUI Group:
“We also achieved important financial milestones in the 2025 financial year: we
reduced net debt to EUR 1.3 billion, further improved our net debt ratio from
0.8x to 0.6x in the 2025 financial year, and the major rating agencies upgraded
our credit rating. This solid financial basis enables us to move on to the next
phase of our capital allocation. Now is the right time for a new, attractive,
and sustainable dividend policy.”
Overview of segments: Full-year results
for 2025
Holidays were once again the top priority for
consumers in the 2025 financial year (October 1, 2024 to September 30, 2025). A
total of 34.7 million guests travelled with TUI. Underlying Group EBIT climbed
to a record €1.46 billion in the full year 2025 (previous year: €1.29 billion).
This is the best result in the Group's history. Revenue climbed by 4.4 percent
to €24.2 billion (previous year: €23.2 billion).
In the Holiday Experiences segment, which includes
hotels & resorts, cruises, and TUI Musement, underlying EBIT rose to EUR
1.31 billion (previous year: EUR 1.09 billion).
The Hotels & Resorts area continued the strong
performance of the previous year thanks to sustained growth momentum with
higher rates and occupancy rates, achieving a record EBIT of EUR 759 million.
This represents an increase of EUR 90 million.
In the 2025 financial year, the TUI cruise companies
(Hapag-Lloyd Cruises, TUI Cruises, Marella) delivered record results.
Underlying EBIT rose by EUR 108 million to EUR 482 million. The cruise market
continues to offer very attractive prospects for sustainable, profitable
growth: consistently high capacity utilisation, more passenger days, higher
daily rates. Growth in this area is being driven by investments in newbuilds
for TUI Cruises, the strong market environment, and growth forecasts,
particularly in Europe. With the launch of Mein Schiff Relax in March, the
fleet size increased to a total of 18 ships. Capacity utilisation averaged 99
percent (previous year: 99 percent), available passenger days increased by a
total of 18 percent to 11.4 million (previous year: 9.7 million), and the daily
rate rose by 2 percent to EUR 235.
TUI Musement covers a wide range of tourist offerings
– from excursions, activities, and tickets to transfers and multi-day tours in
popular cities and seaside resorts. In the reporting period, the area increased
its underlying EBIT to EUR 71 million (previous year: EUR 49 million). A total
of 10.6 million excursions, tours, and activities were sold (previous year: 10
million). The number of transfers rose by 1 percent to 30.9 million.
The Markets + Airline segment comprises TUI tour
operators in the North (UK, Ireland, Sweden, Norway, Finland, Denmark), Central
(Germany, Austria, Switzerland, Poland) and West (Netherlands, Belgium, and
France) regions, and TUI Airline with fleets in Germany, the UK, the
Netherlands, Belgium, and Sweden.
The segment recorded revenue growth in the 2025
financial year. This was driven by higher prices with booking volumes in line
with the previous year. Due to the competitive market environment and
investments in transformation and growth, the segment's underlying EBIT was EUR
217 million (previous year: EUR 304 million).
Markets + Airline is undergoing transformation and
investing in the expansion of its global, curated marketplace – more products
with greater flexibility and combination options – in global IT systems and the
expansion of new sales channels. These are the foundations for future growth.
At the same time, TUI is adapting to changing customer behaviour. We are
increasingly focusing on dynamically packaged products. This gives customers
more choice and the high level of protection offered by a package tour.
Dynamically created travel packages are successful: 3.3 million guests used a
dynamic package last year (+11 percent). They now represent a significant share
of TUI's total product portfolio. As in the previous year, capacity utilisation
in the Markets + Airline segment remained at a high level of 91 percent for the
full year.
In the Northern Region, which includes TUI UK&I,
underlying EBIT amounted to EUR 140 million in the reporting period (previous
year: EUR 165 million). The Central Region generated underlying EBIT of EUR 98
million (previous year: EUR 128 million). Underlying EBIT in the Western Region
was EUR -21 million (previous year: EUR 10 million).
Good booking situation for the current winter and
positive start to summer 2026
In the Holiday Experiences segment, the positive
booking trend continued in the first half of the 2026 financial year,
benefiting from strong demand for our own differentiated products. In the Markets
+ Airline segment, the Group is demonstrating its resilience in a highly
competitive market environment and has recorded a +1 percent increase in booked
revenue for winter 2025/26. Initial indications for summer 2026 are positive.
In the travel distribution sector as a whole, package
tours continue to be the gold standard, offering the highest level of security
and service. The expansion of the dynamic offering provides more choice and
flexibility with the service and security of a package tour, while at the same
time opening up new customer groups and market opportunities for TUI. Customer
satisfaction and quality are the top priorities.







